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Where are your gaming mats shipped from?Our gaming mats are shipped from Germany to European destinations and from the United States to addresses within the United States.
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What delivery method is used, and do you provide tracking?For shipments within the United States, we utilize USPS (United States Postal Service) as the delivery method, providing comprehensive tracking for you to monitor the status of your shipment. For European destinations, we use DHL delivery service.
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How many days can I expect for delivery?The estimated delivery time is 7-10 business days from the date of the order.
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To which countries do you deliver?We deliver our gaming mats to Europe and the United States.
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Can I wash my gaming playmats?Yes, our gaming mats are washable.
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What are the dimensions of your standard product?The standard dimensions for our gaming mats are 24" x 14" (60 cm x 35 cm).
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Are your reinforced mats thick?Yes, our reinforced mats have a thickness of 3 mm, providing a sturdy and resilient surface for an optimal gaming experience.
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